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CourseAerospace, UAM, Drones & Space Applications open

UX course for passengers on eVTOL

Online course of 300 hours in eVTOL passenger UX: 6 modules covering the UAM passenger experience, user research, passenger cabin design, digital interfaces and services, and experience evaluation and validation, with an assigned technical tutor.

Duration300 hours · 3 months
ModeOnline
LanguageEnglish
Start datesSet by the faculty
AwardSEIUM Institute certificate
Enrol now View syllabus Ask an advisor
Virtual lab · try it before you enrol

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Run a real engineering trade-off from this field. Move the sliders, watch the model react in real time and beat the challenge.

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Learning outcomes

What you will be able to do

01

Understand the complete passenger experience in UAM.

02

Apply user research methods.

03

Design comfortable and accessible passenger cabins.

04

Prototype digital interfaces for the journey.

05

Evaluate the experience with tests and objective measures.

06

Integrate regulatory and data protection requirements.

07

Propose evidence-based design recommendations.

Profile

Who it's for

  • UX designers
  • User experience researchers
  • Cabin interior designers
  • Accessibility specialists
  • Mobility product managers
  • Service designers
  • Engineering or science graduates looking to move into urban air mobility
Standards & tools

What you'll work with

  • ISO 9241-210 (human-centred design for interactive systems)
  • ISO 9241-11 (usability definitions and concepts)
  • EN 301 549 (accessibility requirements for ICT products and services)
  • Regulation (EC) 1107/2006 (rights of disabled persons and persons with reduced mobility in air travel)
  • Regulation (EU) 2016/679 (GDPR) (personal data protection)
  • EASA SC-VTOL-01 (special condition for VTOL aircraft)
  • WCAG 2.2 (web content accessibility guidelines)
  • Figma
  • Unity
  • Tobii Pro Lab
  • Qualtrics
  • Miro
Syllabus

6 modules

  1. 1.1The complete door-to-door journey
  2. 1.2Customer journey map
  3. 1.3Expectations compared with other modes
  4. 1.4Perception of safety
  5. 1.5Anxiety and fear of flying
  6. 1.6Passenger profiles
  7. 1.7Universal accessibility of the service
  8. 1.8Cultural and social factors
  9. 1.9Business travel versus tourism
  10. 1.10Practical exercise: journey map of an urban trip
  1. 2.1Interviews and focus groups
  2. 2.2Acceptance surveys
  3. 2.3Stated preference methods
  4. 2.4Contextual observation in terminals
  5. 2.5Personas and scenarios
  6. 2.6Usability testing
  7. 2.7SUS and NPS metrics
  8. 2.8Ethics in user research
  9. 2.9Survey data analysis
  10. 2.10Workshop: interview script for potential passengers
  1. 3.1Seat ergonomics
  2. 3.2Boarding and exiting the aircraft
  3. 3.3External visibility and windows
  4. 3.4Acoustic comfort and vibration
  5. 3.5Climate control and air quality
  6. 3.6Luggage and usable space
  7. 3.7Safety signage
  8. 3.8Design for people with reduced mobility
  9. 3.9Sustainable interiors and materials
  10. 3.10Case study: four-seat cabin layout
  1. 4.1Booking apps
  2. 4.2Boarding and identity verification
  3. 4.3Real-time information in the cabin
  4. 4.4Communication in autonomous flight
  5. 4.5Interactive safety instructions
  6. 4.6Incident management
  7. 4.7Integration with journey planners
  8. 4.8Personal data protection
  9. 4.9Customer service design
  10. 4.10Lab: app prototype in Figma
  1. 5.1Physical prototypes and mock-ups
  2. 5.2Virtual reality for cabin testing
  3. 5.3Physiological comfort measures
  4. 5.4Eye tracking in cabin tests
  5. 5.5Analysis of qualitative results
  6. 5.6Design iteration
  7. 5.7Regulatory cabin requirements
  8. 5.8Passenger rights
  9. 5.9Testing with people with disabilities
  10. 5.10Practical exercise: virtual reality cabin test
  1. 6.1Initial user research
  2. 6.2Personas and journey map
  3. 6.3Cabin concept
  4. 6.4App prototype
  5. 6.5User testing plan
  6. 6.6Analysis of results
  7. 6.7Design recommendations
  8. 6.8Experience improvement roadmap
  9. 6.9Report and presentation
  10. 6.10Final project: final review with the tutor
Methodology, software & labs

How you'll learn

100% online training on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. There are no fixed timetables: you progress at your own pace within the intake, so you can combine it with work.

Each module combines theory, guided reading of the original standard and applied exercises. The working software is Figma, Unity, Tobii Pro Lab, Qualtrics and Miro, in free, academic or evaluation versions. Exercises are based on real procedures for research with potential users, digital interface prototyping and virtual reality cabin testing. Assessment is continuous by module, plus the final integrative project.

Standards covered: ISO 9241-210, ISO 9241-11, EN 301 549, Regulation (EC) 1107/2006, Regulation (EU) 2016/679 (GDPR), EASA SC-VTOL-01, WCAG 2.2.

Assigned technical tutor:every module ends with a deliverable that your tutor marks individually.
Standards-based learning:guided reading of ISO 9241-210, ISO 9241-11 and EN 301 549 applied to real cases, not as a theoretical annex.
Industry software:Figma, Unity, Tobii Pro Lab, Qualtrics and Miro, in free, academic or evaluation versions.
Final project:an eVTOL passenger UX project, from user research to design recommendations, reviewed by your tutor.
Flexible format:100% online, no fixed timetables, compatible with full-time work.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Journey map
Map the passenger experience of an urban eVTOL trip.
User interviews
Prepare and run interviews with potential passengers.
App prototype
Prototype the booking and in-flight app in Figma.
VR cabin test
Test the cabin concept with users in virtual reality.
Final project
Deliver a complete eVTOL passenger UX project with research, cabin concept, app prototype, test results and an improvement roadmap.
Career opportunities

Where this takes you

UX designerUser experience researcherCabin interior designerAccessibility specialistMobility product managerService designer
Admissions & scholarships

Requirements

  • No prior qualification is required.
  • Internet connection and a computer capable of running the programme software.
  • English sufficient to read technical standards.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

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FAQ

Frequently asked questions

The programme totals 300 hours over 3 months. You set your own pace within each intake, and your tutor helps you plan the workload around your job.

You work with Figma, Unity, Tobii Pro Lab, Qualtrics and Miro, using free, academic or evaluation versions. Your tutor indicates the free alternative wherever one exists.

A SEIUM Institute certificate, awarded on passing the continuous assessment and the final project. It is SEIUM's own qualification, not an official state degree; its recognition depends on the programme completed and the regulations of each country.

Yes. Modules passed are recognised in a higher programme in the same area (postgraduate diploma or master's). Ask about the recognition policy when you enrol.

No prior qualification is required; you need an internet connection, a computer able to run the programme software and English sufficient to read technical standards.

Start dates are set by SEIUM's faculty for each intake. Our admissions team will confirm the next available date when you apply.

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