CourseCivil, Rail & Smart Cities Applications open

Multimodal Accessibility Course in Airports

Online course of 300 hours in multimodal accessibility at airports, structured in 6 modules covering airport accessibility, multimodal landside access, accessible terminal design, boarding and assistance services, and accessibility technology and evaluation, with an assigned technical tutor.

Duration3 months
ModeOnline
LanguageEnglish
Start datesSet by the faculty
AwardSEIUM Institute certificate
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Learning outcomes

What you will be able to do

01

Analyse the passenger's complete accessibility chain.

02

Apply Regulation (EC) 1107/2006 and ECAC Doc 30.

03

Design accessible multimodal landside access.

04

Evaluate the accessibility of terminals and wayfinding systems.

05

Organise high-quality assistance services for persons with reduced mobility.

06

Carry out accessibility audits with measurable indicators.

07

Prepare a multimodal accessibility plan for an airport.

Profile

Who it's for

  • Airport accessibility technicians.
  • PRM service managers at airports and airlines.
  • Universal accessibility consultants working in transport.
  • Terminal planners who need to build accessibility into design.
  • Passenger experience specialists.
  • Intermodality technicians linking airports with rail and urban transport.
  • Engineering or science graduates looking to move into airport management.
Standards & tools

What you'll work with

  • Regulation (EC) 1107/2006 (rights of disabled persons and persons with reduced mobility when travelling by air)
  • ECAC Doc 30, Section 5 (European Civil Aviation Conference guidance on PRM assistance)
  • Royal Legislative Decree 1/2013 (Spanish General Law on the rights of persons with disabilities)
  • Royal Decree 1544/2007 (accessibility conditions in transport modes)
  • Royal Decree 173/2010 (Spanish Technical Building Code on accessibility)
  • Regulation (EU) 1300/2014 (TSI on rail accessibility)
  • UNE-EN 17210 (accessibility and usability of the built environment)
  • Directive (EU) 2019/882 (European Accessibility Act)
  • AutoCAD
  • Revit
  • CAST Terminal
  • Microsoft Power BI
  • WAVE evaluation tools
Syllabus

6 modules

  1. 1.1The passenger accessibility chain
  2. 1.2Persons with reduced mobility: definitions
  3. 1.3Rights of PRM air passengers
  4. 1.4Universal design in terminals
  5. 1.5Visible and invisible disabilities
  6. 1.6Assistance demand data
  7. 1.7Responsibilities of the airport operator and the airline
  8. 1.8Quality standards for assistance
  9. 1.9The older passenger experience
  10. 1.10Case study: the journey of a wheelchair user
  1. 2.1Accessible rail connections
  2. 2.2Metro and shuttle buses
  3. 2.3Adapted taxis and hire vehicles
  4. 2.4PRM parking and meeting points
  5. 2.5Curbside and kerb areas
  6. 2.6Outdoor signage and wayfinding
  7. 2.7Autonomous vehicles and future mobility
  8. 2.8Real-time multimodal information
  9. 2.9Fare and intermodal integration
  10. 2.10Workshop: audit of an access route from a railway station
  1. 3.1Accessible routes and gradients
  2. 3.2Lifts, ramps and moving walkways
  3. 3.3Accessible check-in desks and security screening
  4. 3.4Adapted toilets and sensory rooms
  5. 3.5Wayfinding: contrast, braille and pictograms
  6. 3.6Induction loops
  7. 3.7The Sunflower scheme for hidden disabilities
  8. 3.8Rest and assistance areas
  9. 3.9Evacuation of people with disabilities
  10. 3.10Practical exercise: review of terminal drawings
  1. 4.1The airport operator's PRM assistance service
  2. 4.2Ambulifts and air bridges
  3. 4.3Transport of wheelchairs and mobility aids
  4. 4.4Training of assistance staff
  5. 4.5Communicating with passengers with cognitive disabilities
  6. 4.6Assistance dogs
  7. 4.7Coordination with handling and cabin crew
  8. 4.8Management of incidents and complaints
  9. 4.9Assistance time indicators
  10. 4.10Case study: assistance protocol for a connecting flight
  1. 5.1Wayfinding apps and digital accessibility
  2. 5.2Web accessibility of airport services
  3. 5.3Biometrics and contactless processes
  4. 5.4Accessibility audits
  5. 5.5PRM satisfaction surveys
  6. 5.6International benchmarking of PRM services
  7. 5.7The airport operator's accessibility plans
  8. 5.8Involvement of disability organisations
  9. 5.9Continuous improvement of the assistance service
  10. 5.10Workshop: accessibility action plan
  1. 6.1Selection of the airport and scope
  2. 6.2Map of the travel chain
  3. 6.3Audit of landside access
  4. 6.4Terminal audit
  5. 6.5Analysis of the assistance service
  6. 6.6Prioritised improvement proposals
  7. 6.7PRM quality indicators
  8. 6.8Budget and phasing of improvements
  9. 6.9Report and presentation
  10. 6.10Final project: final review with your tutor
Methodology, software & labs

How you'll learn

Training is 100% online on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. There are no fixed timetables: you progress at your own pace within each intake, so the programme fits around your job.

Each module combines theory, guided reading of the original standard and applied exercises. The working software is AutoCAD, Revit, CAST Terminal, Microsoft Power BI and WAVE evaluation tools, in free, academic or evaluation versions. Exercises are based on real procedures for accessibility audits of a terminal, analysis of the PRM assistance service and evaluation of multimodal landside access. Assessment is continuous by module, plus the final project.

Standards covered: Regulation (EC) 1107/2006; ECAC Doc 30, Section 5; Royal Legislative Decree 1/2013; Royal Decree 1544/2007; Royal Decree 173/2010; Regulation (EU) 1300/2014; UNE-EN 17210; Directive (EU) 2019/882.

Assigned technical tutor:every module ends with a deliverable that your tutor marks individually.
Standards-based learning:guided reading of Regulation (EC) 1107/2006, ECAC Doc 30 and Royal Legislative Decree 1/2013 applied to real cases, not as a theoretical annex.
Industry software:AutoCAD, Revit, CAST Terminal, Microsoft Power BI and WAVE evaluation tools, in free, academic or evaluation versions.
Final project:a multimodal accessibility plan for an airport, from the travel-chain map and audits to prioritised, budgeted improvements, reviewed by your tutor.
Flexible format:100% online, no fixed timetables, compatible with full-time work.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Travel chain mapping
Map the full passenger journey for the selected airport and define the scope.
Landside access audit
Audit rail, bus, taxi and parking access from an accessibility standpoint.
Terminal audit
Assess accessible routes, wayfinding and facilities inside the terminal.
Assistance service analysis
Analyse the PRM assistance service and define quality indicators.
Final project
Present prioritised, budgeted and phased improvement proposals, reviewed by your tutor.
Career opportunities

Where this takes you

Airport accessibility technicianPRM service managerUniversal accessibility consultantTerminal plannerPassenger experience specialistIntermodality technician
Admissions & scholarships

Requirements

  • No prior qualification is required.
  • An internet connection and a computer capable of running the programme software.
  • English sufficient to read technical standards.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

FAQ

Frequently asked questions

The programme totals 300 hours over 3 months. You set your own pace within each intake, and your tutor helps you plan the workload around your job.

You work with AutoCAD, Revit, CAST Terminal, Microsoft Power BI and WAVE evaluation tools, using free, academic or evaluation versions. Your tutor indicates the free alternative wherever one exists.

A SEIUM Institute certificate, awarded on passing the continuous assessment and the final project. It is SEIUM's own qualification, not an official state degree; its recognition depends on the programme completed and the regulations of each country.

Yes. Modules passed are recognised in a higher programme in the same area (postgraduate diploma or master's). Ask about the recognition policy when you enrol.

No prior qualification is required; you need an internet connection, a computer able to run the programme software and English sufficient to read technical standards.

Start dates are set by SEIUM's faculty for each intake. Our admissions team will confirm the next available date when you apply.

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