Postgraduate DiplomaRestoration & Classics Applications open

Diploma in After-Sales Logistics and Safe Delivery

Online postgraduate diploma of 800 hours in after-sales logistics and safe delivery of collector vehicles: 8 modules covering after-sales service, transport modes, safe loading and securing, documentation and liability, insurance and risk management, international deliveries and the delivery experience, with an assigned technical tutor.

Duration6–8 months
ModeOnline
LanguageEnglish
Start datesSet by the faculty
AwardSEIUM Institute diploma

Diploma in After-Sales Logistics and Safe Delivery — studying from South Africa

Classic vehicle restoration is a niche but active interest in South Africa, supported by owners' clubs, specialist workshops and historic motorsport events. Restoration work draws on skills in mechanical engineering, materials and heritage conservation. Specialists source parts, rebuild engines and conserve bodywork for vintage and classic cars and motorcycles. Clubs and heritage organisations help maintain the community and promote conservation practice.

Fees for South Africa: R 24 000 (South African rand), with instalments and employer sponsorship available.

Relevant bodies in South Africa

  • Vintage Sports Car Club of South Africa
  • South African Bureau of Standards (SABS)
  • National Association of Automobile Manufacturers of South Africa (NAAMSA)

Typical roles

  • Classic Vehicle Restorer
  • Restoration Engineer
  • Vintage Engine Specialist
  • Heritage Conservation Specialist

Questions from South Africa

Will a SEIUM qualification be recognised by the professional bodies in South Africa for this area?

SEIUM qualifications are private and not accredited by any South African body, so they are not official state degrees. Restoration work is not generally a regulated title, though ECSA registration applies to engineering roles and the SABS covers relevant standards. Recognition of a private qualification is decided by clients, employers or the relevant body, so check with them first.

How might this qualification be used by employers in South Africa in restoration and classic vehicles?

The classic vehicle sector is largely made up of specialist workshops, collectors and small firms that value demonstrable craftsmanship and reputation over formal credentials. A private qualification may add technical depth to your profile, but its impact depends on individual clients and employers. Speak to people in the field to see how they would regard it.

Can I study this programme alongside full-time work from South Africa, and is there a time zone or language issue?

The programme is 100% online and taught in English, so you can study from home without a student visa. Master's programmes total 1,900 hours, postgraduate diplomas 800 hours and specialist courses 300 hours. You get an assigned technical tutor, can pay in instalments, and may seek employer sponsorship. Ask SEIUM about time-zone and workload details before committing.

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Learning outcomes

What you will be able to do

01

Design an after-sales service for collector vehicles.

02

Select the appropriate transport mode.

03

Load and secure vehicles safely.

04

Manage transport documentation and liability.

05

Insure and control delivery risks.

06

Coordinate international deliveries.

07

Deliver a high-end handover experience.

Profile

Who it's for

  • Vehicle logistics coordinators.
  • After-sales managers.
  • Drivers specialising in classic vehicle transport.
  • International delivery managers.
  • Customer experience managers.
  • Transport claims handlers.
  • Engineering or science graduates seeking to enter the classic vehicle trade.
Standards & tools

What you'll work with

  • CMR Convention (contract for the international carriage of goods by road)
  • Law 15/2009 (Spanish contract for the carriage of goods by land)
  • Law 16/1987 (Spanish Land Transport Organisation Act)
  • UNE-EN 12195-1 (calculation of lashing forces for load restraint)
  • Directive 2014/47/EU (roadside inspection of commercial vehicles, including cargo securing)
  • Incoterms 2020 (international commercial terms)
  • Royal Legislative Decree 1/2007 (Spanish consumer and user protection)
  • Webfleet
  • Shippeo
  • Odoo
  • Salesforce Service Cloud
Syllabus

8 modules

  1. 1.1The customer life cycle
  2. 1.2Buyer expectations
  3. 1.3Delivery as an experience
  4. 1.4Warranties and service
  5. 1.5Post-sale communication
  6. 1.6Delivery documentation
  7. 1.7Complaints handling
  8. 1.8Customer loyalty
  9. 1.9Satisfaction indicators
  10. 1.10Case study: analysis of a failed delivery
  1. 2.1Open and enclosed transport
  2. 2.2Car transporter trucks
  3. 2.3Single-vehicle transport on a flatbed
  4. 2.4Shipping containers
  5. 2.5Ro-ro shipping
  6. 2.6Air freight
  7. 2.7Rail transport
  8. 2.8Selection by value and destination
  9. 2.9Comparative costs
  10. 2.10Workshop: choosing the transport mode for three shipments
  1. 3.1Pre-loading vehicle inspection
  2. 3.2Ramps and approach angles
  3. 3.3Winches and manoeuvring
  4. 3.4Wheel-based securing
  5. 3.5Textile lashing straps
  6. 3.6Chocks and protection
  7. 3.7Calculating lashing forces
  8. 3.8Non-running vehicles
  9. 3.9Protecting the bodywork
  10. 3.10Practical: securing a classic car in an enclosed truck
  1. 4.1The contract of carriage
  2. 4.2The consignment note
  3. 4.3Carrier liability
  4. 4.4Compensation limits
  5. 4.5Reservations on delivery
  6. 4.6Vehicle inventory
  7. 4.7Condition photographs
  8. 4.8Incidents and claims
  9. 4.9Consumer protection
  10. 4.10Case study: claim for damage in transit
  1. 5.1Cargo insurance
  2. 5.2Declared value
  3. 5.3Liability insurance
  4. 5.4Common exclusions
  5. 5.5Theft risks
  6. 5.6Weather risks
  7. 5.7Security at stops
  8. 5.8Real-time tracking
  9. 5.9Contingency planning
  10. 5.10Laboratory: risk matrix for a delivery
  1. 6.1Incoterms applied to vehicles
  2. 6.2Customs and documentation
  3. 6.3Agents at destination
  4. 6.4Registration at destination
  5. 6.5Lead times and coordination
  6. 6.6Cultural differences
  7. 6.7Languages and communication
  8. 6.8Payments and vehicle release
  9. 6.9Delivery at events and shows
  10. 6.10Practical: planning a delivery to the United States
  1. 7.1Final preparation of the vehicle
  2. 7.2Cleaning and detailing
  3. 7.3Technical briefing for the customer
  4. 7.4Handing over the documentation
  5. 7.5Joint test drive
  6. 7.6Tool kit and accessories
  7. 7.7Home delivery
  8. 7.8Follow-up after delivery
  9. 7.9Satisfaction surveys
  10. 7.10Case study: premium delivery protocol
  1. 8.1Defining the case
  2. 8.2Analysing the vehicle
  3. 8.3Selecting the transport
  4. 8.4Loading and securing plan
  5. 8.5Documentation and insurance
  6. 8.6Risk plan
  7. 8.7Delivery protocol
  8. 8.8Procedure manual
  9. 8.9Report and presentation
  10. 8.10Final project: final review with the tutor
Methodology, software & labs

How you'll learn

A 100% online programme on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. There are no fixed timetables: you progress at your own pace within each intake, so you can combine it with your job.

Each module combines theory, guided reading of the original standard and applied exercises. The working software is Webfleet, Shippeo, Odoo and Salesforce Service Cloud, in free, academic or evaluation versions. Testing is studied through real procedures: loading and securing a vehicle in an enclosed truck, documenting condition at origin and destination, and simulating a damage claim. Assessment is continuous by module, plus the final project.

Standards covered: CMR Convention, Spanish Law 15/2009 on contracts for the carriage of goods by land, Spanish Law 16/1987 on Land Transport Organisation, UNE-EN 12195-1, Directive 2014/47/EU, Incoterms 2020, Royal Legislative Decree 1/2007 (consumer and user protection).

Assigned technical tutor:every module ends with a deliverable that your tutor marks individually.
Standards-based learning:guided reading of the CMR Convention, Law 15/2009 and UNE-EN 12195-1 applied to real cases, not as a theoretical annex.
Industry software:Webfleet, Shippeo, Odoo and Salesforce Service Cloud, in free, academic or evaluation versions.
Final project:A complete delivery logistics plan for a collector vehicle, from transport selection to the handover protocol, reviewed by your tutor.
Flexible format:100% online, no fixed timetables, compatible with full-time work.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Case and vehicle analysis
Define the delivery case and analyse the vehicle and its condition.
Transport selection
Choose the transport mode and carrier based on value and destination.
Loading and securing plan
Specify the loading, lashing and protection of the vehicle.
Documentation, insurance and risk
Prepare the consignment documents, insurance cover and risk plan.
Final project
Delivery protocol and procedure manual with report and presentation, reviewed by your tutor.
Career opportunities

Where this takes you

Vehicle logistics coordinatorAfter-sales managerClassic vehicle transport driverInternational delivery managerCustomer experience managerTransport claims handler
Admissions & scholarships

Requirements

  • Prior technical training or professional experience in the sector. No university degree is required.
  • An internet connection and a computer capable of running the programme software.
  • English sufficient to read technical standards.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

FAQ

Frequently asked questions

The programme totals 800 hours over 6–8 months. You set your own pace within each intake, and your tutor helps you plan the workload around your job.

You work with Webfleet, Shippeo, Odoo and Salesforce Service Cloud, using free, academic or evaluation versions. Your tutor indicates the free alternative wherever one exists.

A SEIUM Institute diploma, awarded on passing the continuous assessment and the final project. It is SEIUM's own qualification, not an official state degree; its recognition depends on the programme completed and the regulations of each country.

Yes. Modules passed are recognised in a higher programme in the same area (postgraduate diploma or master's). Ask about the recognition policy when you enrol.

Prior technical training or professional experience in the sector (no university degree required), a computer able to run the software and English sufficient to read technical standards.

Start dates are set by SEIUM's faculty for each intake. Our admissions team will confirm the next available date when you apply.

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