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CourseInsurance, Risk & Actuarial Data Applications open

Insurtech and Digital Transformation in Insurance Course

Online 300-Hour Course in Insurtech and Digital Transformation in Insurance. 6 Modules Covering Law 7/2020 for the Digital Transformation of the Financial System, Royal Decree-Law 3/2020 (Insurance Distribution) and GuideWire InsuranceSuite. Assigned tutor and open enrollment.

Duration300 h
ModeOnline
Start datesSet by the faculty
AwardSEIUM Institute certificate
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Learning outcomes

What you will be able to do

01

Analyse the insurance value chain and its transformation levers.

02

Describe enabling technologies such as cloud, APIs, AI and automation.

03

Design omnichannel customer experiences for insurance distribution.

04

Apply the requirements for distribution, data protection and digital resilience.

05

Evaluate the business model of an insurtech against a traditional insurer.

06

Plan change management and internal adoption.

07

Draw up a digital transformation roadmap with indicators.

Profile

Who it's for

  • Digital transformation manager wishing to specialise in Insurtech and digital transformation in insurance.
  • Digital insurance channels manager wishing to specialise in Insurtech and digital transformation in insurance.
  • Insurtech consultant wishing to specialise in Insurtech and digital transformation in insurance.
  • Insurance solutions architect wishing to specialise in Insurtech and digital transformation in insurance.
  • Customer experience manager wishing to specialise in Insurtech and digital transformation in insurance.
  • Organisational change manager wishing to specialise in Insurtech and digital transformation in insurance.
  • Graduates in engineering or science seeking to enter insurance companies.
Standards & tools

What you'll work with

  • Law 7/2020 for the digital transformation of the financial system
  • Royal Decree-Law 3/2020 (Insurance Distribution)
  • Regulation (EU) 2022/2554 (DORA)
  • Regulation (EU) 2016/679 (GDPR)
  • Regulation (EU) 910/2014 (eIDAS)
  • Law 22/2007 on Distance Marketing of Financial Services
  • ISO/IEC 27001
Syllabus

6 modules · 300 h

  1. 1.1Insurance value chain
  2. 1.2Lines, products and channels
  3. 1.3Cycle: underwriting, issuance, claims and renewal
  4. 1.4Actors: insurer, broker and reinsurer
  5. 1.5What insurtech means and what it covers
  6. 1.6Models: enabler, competitor and partner
  7. 1.7Investment and maturity landscape
  8. 1.8Sector vocabulary and acronyms
  9. 1.9Myths about disruption in the sector
  10. 1.10Exercise: value chain map of a line of business
  1. 2.1Data and analytics architecture
  2. 2.2Predictive models in underwriting
  3. 2.3Process and decision automation
  4. 2.4Telematics and usage data
  5. 2.5Internet of Things applied to risk
  6. 2.6Document and image processing
  7. 2.7Cloud platforms and microservices
  8. 2.8Open interfaces and ecosystems
  9. 2.9Technical debt in legacy systems
  10. 2.10Practical: assessing the technological maturity of an insurer
  1. 3.1Redesigning the customer journey
  2. 3.2Digital onboarding and friction reduction
  3. 3.3Embedded insurance in other services
  4. 3.4Digital channels and traditional brokerage
  5. 3.5Product and price personalisation
  6. 3.6Digital claims management
  7. 3.7Service, complaints and loyalty
  8. 3.8Measuring satisfaction
  9. 3.9Channel conflict and how to manage it
  10. 3.10Practical: redesigning an onboarding journey
  1. 4.1Authorisation and supervision of the insurer
  2. 4.2Insurance distribution regulations
  3. 4.3Consumer protection and transparency
  4. 4.4Data protection and legal bases for processing
  5. 4.5Use of artificial intelligence and its framework
  6. 4.6Bias and discrimination in pricing
  7. 4.7Explainability of automated decisions
  8. 4.8Data governance in the organisation
  9. 4.9Outsourcing and supplier risk
  10. 4.10Practical: evaluating a pricing model
  1. 5.1Business case for a digital initiative
  2. 5.2Technical and business indicators
  3. 5.3Collaboration between insurer and start-up
  4. 5.4Proofs of concept and their industrialisation
  5. 5.5Talent and culture management
  6. 5.6Operational risk management of change
  7. 5.7Transformation roadmap
  8. 5.8Common mistakes in digital programmes
  9. 5.9Measuring return
  10. 5.10Practical: a transformation roadmap
  1. 6.1Choice of insurer and line of business
  2. 6.2Diagnosis of the starting situation
  3. 6.3Prioritised opportunities
  4. 6.4Design of the selected initiative
  5. 6.5Regulatory and ethical analysis
  6. 6.6Business case and indicators
  7. 6.7Phased implementation plan
  8. 6.8Change and talent management
  9. 6.9Project report
  10. 6.10Project defence
Methodology, software & labs

How you'll learn

100 % online training on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. No fixed timetables: students progress at their own pace within the intake, which makes it possible to combine study with work.

Each module combines theory, guided reading of the original standard and applied exercises. The working software is Guidewire InsuranceSuite, Duck Creek, Salesforce Financial Services Cloud, UiPath, Power BI, in free, academic or evaluation versions. Practicals work through real procedures: customer experience journey mapping, analysis of digital transformation case studies and design of technology roadmaps. Assessment is continuous across each module, plus the final integrative project.

Accredited laboratories(EN ISO/IEC 17025) with a rotor test rig, EMC/Lightning pre-compliance, HIL/SIL, vibration/acoustics.
Evidence-oriented Master's Thesis:safety case, test plan, compliance dossier and operating limits.
Industry mentoring:lecturers with experience in training, , eVTOL/UAM and flight test.
Flexible format(hybrid/online), international cohorts and support from SEIUM Career Services.
Ethics and safety:a safety-by-design approach, cyber-OT, DIH and compliance as pillars.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Choice of insurer and line of business

Analyse the insurance value chain and its transformation levers.

Diagnosis of the starting situation

Describe enabling technologies such as cloud, APIs, AI and automation.

Prioritised opportunities

Design omnichannel customer experiences for insurance distribution.

Design of the selected initiative

Apply the requirements for distribution, data protection and digital resilience.

Regulatory and ethical analysis

Evaluate the business model of an insurtech against a traditional insurer.

Career opportunities

Where this takes you

Digital transformation managerDigital insurance channels managerInsurtech consultantInsurance solutions architectCustomer experience managerOrganisational change manager
Admissions & scholarships

Requirements

  • No prior degree is required.
  • Internet connection and a computer capable of running the programme's software.
  • Sufficient command of Spanish to follow technical regulatory texts.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

Apply now Scholarships
FAQ

Frequently asked questions

The programme totals 300 hours, spread over 3 to 5 months. That is an average of 10 to 15 hours per week, compatible with a full-time job.

You work with Guidewire InsuranceSuite, Duck Creek, Salesforce Financial Services Cloud, UiPath, Power BI. Free, academic or evaluation versions are used, and the tutor indicates the open-source alternative where one exists.

A SEIUM own diploma upon passing the continuous assessment and the integrative project. It is in-house training, not an official qualification from the Ministry.

Yes. Modules passed in a course or postgraduate diploma in the same area are recognised towards the advanced programme. Check the recognition policy when you enrol.

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