Course in KPIs in Airport Operations
Online 300-hour course in KPIs in Airport Operations. 6 modules covering Implementing Regulation (EU) 2019/317, the European Single Sky performance scheme, Regulation (EU) 139/2014, requirements and procedures for aerodromes, and Microsoft Power BI. Assigned tutor and open enrolment.
Course in KPIs in Airport Operations — studying from Australia
Australia's infrastructure pipeline is substantial, covering roads, rail, ports, water and urban development across major cities such as Sydney, Melbourne, Brisbane and Perth. Rail engineering is especially active, with projects including Sydney Metro and Melbourne Metro. Smart city initiatives draw on sensors, data platforms and digital twins to improve transport, utilities and public services. Employers include state transport authorities, engineering consultancies such as Aurecon and WSP, and major contractors. Engineers work on design, asset management, construction oversight and sustainability.
Fees for Australia: A$1,270 (AUD), with instalments and employer sponsorship available.
Relevant bodies in Australia
Typical roles
Questions from Australia
Does a SEIUM qualification meet Australian civil engineering registration requirements?
No. Civil engineers in Australia typically need an Engineers Australia accredited degree to pursue Chartered status, and state and territory rail and infrastructure regulators set their own requirements. SEIUM's private qualifications are not accredited by these bodies, so employers or regulators decide how much weight they carry.
Which Australian employers hire in civil, rail and smart cities?
Australia has public infrastructure agencies, rail operators, engineering consultancies and councils working on urban and smart city projects. Employers usually prioritise accredited qualifications, licensing and project experience. Ask potential employers whether a private online qualification would be considered alongside your experience.
Is the course workable alongside work, and what does it cost?
The courses are 100% online and taught in English, so you can study from anywhere in Australia without a student visa. Specialist courses take 300 hours, diplomas 800 and master's 1,900, so plan your time accordingly. Fees are payable in instalments, employer sponsorship may be possible, and you will have an assigned technical tutor.
Take the controls.
Run a real engineering trade-off from this field. Move the sliders, watch the model react in real time and beat the challenge.
What you will be able to do
Understand airport performance measurement frameworks.
Calculate airside operational indicators.
Measure landside service quality and passenger experience.
Integrate economic, environmental and safety indicators.
Carry out benchmarking exercises between airports.
Design dashboards and performance management systems.
Implement a KPI system for an airport.
Who it's for
- Airport performance analyst looking to specialise in KPIs in Airport Operations.
- Quality manager looking to specialise in KPIs in Airport Operations.
- Management controller looking to specialise in KPIs in Airport Operations.
- Operations technician looking to specialise in KPIs in Airport Operations.
- Airport consultant looking to specialise in KPIs in Airport Operations.
- Aviation data analyst looking to specialise in KPIs in Airport Operations.
- Engineering or science graduates seeking to enter airport management.
What you'll work with
- Implementing Regulation (EU) 2019/317, European Single Sky performance scheme
- Regulation (EU) 139/2014, requirements and procedures for aerodromes
- ICAO Document 9859, Safety Management Manual
- ACI Guide to Airport Performance Measures
- IATA Airport Development Reference Manual
- Directive 2009/12/EC, airport charges
- Regulation (EC) 1107/2006, rights of persons with reduced mobility when travelling by air
- ISO 9001, quality management systems
6 modules · 300 h
1.1Why measure: strategy and regulation1.2Types of airport indicators1.3ACI KPI guide1.4Eurocontrol performance framework1.5Capacity and demand indicators1.6Service quality indicators1.7Financial indicators for the airport operator1.8Safety indicators1.9Environmental indicators for the airport1.10Case study: indicator map for an airport
2.1Punctuality and delays2.2Additional taxi times2.3Declared capacity and runway utilisation2.4Slot compliance2.5Turnaround times2.6Stand occupancy2.7A-CDM compliance indicators2.8Data sources: AODB and radar2.9Normalisation by traffic2.10Workshop: calculating punctuality and taxi times
3.1Security queuing times3.2Check-in and boarding times3.3Baggage delivery3.4Mishandled baggage3.5IATA level of service3.6Passenger satisfaction: ASQ3.7Accessibility and PRM assistance3.8Modal split of access3.9Commercial revenue per passenger3.10Practice: queue analysis using sensor data
4.1Revenue and costs per traffic unit4.2EBITDA and profitability4.3Staff productivity4.4Carbon footprint per passenger4.5Noise and population affected4.6SPI safety indicators4.7Runway incursions4.8Maintenance indicators4.9International airport benchmarking4.10Case study: benchmarking five European airports
5.1Dashboard design5.2Data sources and data quality5.3Visualising indicators with Power BI5.4Objectives and targets5.5Performance review5.6Service level agreements with handling agents5.7Incentives and penalties5.8Predictive analytics for delays and queues5.9Indicator governance5.10Laboratory: operational dashboard in Power BI
6.1Airport selection6.2Airport strategic objectives6.3Selection of airport indicators6.4Methodology sheets for airport KPIs6.5Operational data sources6.6Airport dashboard6.7Targets and thresholds6.8Review plan6.9Report and presentation6.10Final review with the tutor
How you'll learn
100% online training on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. There are no fixed timetables: students progress at their own pace within the enrolment period, which makes it possible to combine the course with work.
Each module combines theory, guided reading of the original standard and applied exercises. The working software is Microsoft Power BI, Tableau, Python with pandas, SQL Server, Microsoft Excel, in free, academic or evaluation versions. Tests are studied using real procedures for calculating punctuality and capacity indicators, benchmarking between airports, and designing a performance dashboard. Assessment is continuous, module by module, plus the final integrative project.
Build it end to end
Your final project follows the real engineering workflow, step by step, reviewed by your tutor.
Understand airport performance measurement frameworks.
Calculate airside operational indicators.
Measure landside service quality and passenger experience.
Integrate economic, environmental and safety indicators.
Carry out benchmarking exercises between airports.
Where this takes you
Requirements
- No prior degree is required.
- Internet connection and a computer capable of running the programme's software.
- Sufficient Spanish to follow technical regulatory texts.
Ready to start?
Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.
Frequently asked questions
The programme comprises 300 hours in total, spread over 3 to 5 months. That is an average of between 10 and 15 hours a week, compatible with a full-time job.
The course uses Microsoft Power BI, Tableau, Python with pandas, SQL Server and Microsoft Excel. Free, academic or evaluation versions are used, and the tutor indicates the open-source alternative where one exists.
An SEIUM Institute diploma on passing the continuous assessment and the final integrative project. It is in-house training, not an official qualification from the Ministry.
Yes. Modules passed in a Course or Postgraduate Diploma in the same area are credited towards the higher-level programme. Check the recognition policy when you enrol.
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