Apply now
CourseCivil, Rail & Smart Cities Applications open

Airport Control Center Operation Course

Online course of 300 hours in airport operations control centres, structured in 6 modules covering airport control centres, Airport Collaborative Decision Making, operational systems and data, disruption and contingency management, and performance and continuous improvement, with an assigned technical tutor.

Duration3 months
ModeOnline
LanguageEnglish
Start datesSet by the faculty
AwardSEIUM Institute certificate
Enrol now View syllabus Ask an advisor
Virtual lab · try it before you enrol

Take the controls.

Run a real engineering trade-off from this field. Move the sliders, watch the model react in real time and beat the challenge.

SIM · LIVE ●
Learning outcomes

What you will be able to do

01

Understand the organisation and functions of an airport operations centre.

02

Apply A-CDM processes and milestones.

03

Manage operational information systems and their data.

04

Plan and coordinate the response to contingencies.

05

Measure operational performance with key indicators.

06

Build human factors and ergonomics into control room design.

07

Design the operating model of an airport control centre.

Profile

Who it's for

  • Operations centre shift managers.
  • Airport operations coordinators.
  • Operational performance analysts.
  • A-CDM technicians.
  • Contingency managers responsible for disruption response.
  • Airport systems technicians.
  • Engineering or science graduates looking to move into airport management.
Standards & tools

What you'll work with

  • Regulation (EU) 139/2014 (requirements and procedures for aerodromes)
  • EUROCONTROL Airport CDM Implementation Manual (A-CDM processes and milestones)
  • EN 303 212 (ETSI standard for Airport Collaborative Decision Making)
  • ICAO Doc 9971 (Manual on Collaborative Air Traffic Flow Management)
  • ICAO Doc 9859 (Safety Management Manual)
  • ISO 11064 (ergonomic design of control centres)
  • Directive (EU) 2022/2555 (NIS 2, cybersecurity of essential entities)
  • SITA or Amadeus AODB
  • Microsoft Power BI
  • Python with pandas
  • AnyLogic
  • Tableau
Syllabus

6 modules

  1. 1.1Functions of the airport operations centre
  2. 1.2Airport Operations Centre and APOC
  3. 1.3Stakeholders: operator, airlines, handling and ATC
  4. 1.4The flight life cycle
  5. 1.5Turnaround processes
  6. 1.6Stand and gate management
  7. 1.7Coordination with air traffic control
  8. 1.8Shift organisation and roles
  9. 1.9Operational communications and phraseology
  10. 1.10Case study: a day in an operations centre
  1. 2.1EUROCONTROL A-CDM concepts
  2. 2.2A-CDM operational milestones
  3. 2.3TOBT, TSAT and pre-departure sequencing
  4. 2.4Data exchange with the Network Manager
  5. 2.5DPI messages and slots
  6. 2.6A-CDM implementation and certification
  7. 2.7Punctuality indicators
  8. 2.8Integration with the operational plan
  9. 2.9Lessons from airports that have implemented A-CDM
  10. 2.10Workshop: analysis of the A-CDM milestones of a flight
  1. 3.1AODB and flight information systems
  2. 3.2Resource management systems
  3. 3.3FIDS and passenger information
  4. 3.4Queue management systems
  5. 3.5Facilities SCADA
  6. 3.6Systems integration and AMQP
  7. 3.7Operational dashboards
  8. 3.8Predictive delay analytics
  9. 3.9Cybersecurity of operational systems
  10. 3.10Lab: punctuality dashboard
  1. 4.1Operational contingency plans
  2. 4.2Adverse weather and de-icing
  3. 4.3Runway closures and capacity reduction
  4. 4.4Diversions and aircraft on the ground
  5. 4.5Strikes and system outages
  6. 4.6Coordination with the emergency centre
  7. 4.7Management of affected passengers
  8. 4.8Crisis communication
  9. 4.9Post-incident analysis
  10. 4.10Case study: managing a winter storm
  1. 5.1Key operational indicators
  2. 5.2Total Airport Management
  3. 5.3Airport performance management
  4. 5.4Safety management systems
  5. 5.5Human factors in the control room
  6. 5.6Ergonomic design of control rooms
  7. 5.7Training and simulation
  8. 5.8Operational digital twins
  9. 5.9Benchmarking between airports
  10. 5.10Practical exercise: performance analysis of one month of operations
  1. 6.1Operational diagnosis of the airport
  2. 6.2Definition of functions and processes
  3. 6.3Systems architecture of the centre
  4. 6.4A-CDM plan
  5. 6.5Indicators and dashboard
  6. 6.6Operational contingency plan
  7. 6.7Training plan
  8. 6.8Budget and implementation
  9. 6.9Report and presentation
  10. 6.10Final project: final review with your tutor
Methodology, software & labs

How you'll learn

Training is 100% online on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. There are no fixed timetables: you progress at your own pace within each intake, so the programme fits around your job.

Each module combines theory, guided reading of the original standard and applied exercises. The working software is SITA or Amadeus AODB, Microsoft Power BI, Python with pandas, AnyLogic and Tableau, in free, academic or evaluation versions. Exercises are based on real procedures for analysing A-CDM milestones and punctuality, managing operational contingencies and designing an operational dashboard. Assessment is continuous by module, plus the final project.

Standards covered: Regulation (EU) 139/2014; EUROCONTROL Airport CDM Implementation Manual; EN 303 212; ICAO Doc 9971; ICAO Doc 9859; ISO 11064; Directive (EU) 2022/2555 (NIS 2).

Assigned technical tutor:every module ends with a deliverable that your tutor marks individually.
Standards-based learning:guided reading of Regulation (EU) 139/2014, the EUROCONTROL Airport CDM Implementation Manual and EN 303 212 applied to real cases, not as a theoretical annex.
Industry software:SITA or Amadeus AODB, Microsoft Power BI, Python with pandas, AnyLogic and Tableau, in free, academic or evaluation versions.
Final project:the operating model of an airport control centre, from operational diagnosis and systems architecture to the A-CDM, contingency and training plans, reviewed by your tutor.
Flexible format:100% online, no fixed timetables, compatible with full-time work.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Operational diagnosis
Diagnose the airport's current operations and define the centre's functions and processes.
Systems architecture
Design the systems architecture of the control centre.
A-CDM plan
Plan the A-CDM implementation, indicators and dashboard.
Contingency and training plans
Draw up the operational contingency plan and the staff training plan.
Final project
Present the control centre model with budget and implementation, reviewed by your tutor.
Career opportunities

Where this takes you

Operations centre shift managerAirport operations coordinatorOperational performance analystA-CDM technicianContingency managerAirport systems technician
Admissions & scholarships

Requirements

  • No prior qualification is required.
  • An internet connection and a computer capable of running the programme software.
  • English sufficient to read technical standards.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

Apply now Scholarships
FAQ

Frequently asked questions

The programme totals 300 hours over 3 months. You set your own pace within each intake, and your tutor helps you plan the workload around your job.

You work with SITA or Amadeus AODB, Microsoft Power BI, Python with pandas, AnyLogic and Tableau, using free, academic or evaluation versions. Your tutor indicates the free alternative wherever one exists.

A SEIUM Institute certificate, awarded on passing the continuous assessment and the final project. It is SEIUM's own qualification, not an official state degree; its recognition depends on the programme completed and the regulations of each country.

Yes. Modules passed are recognised in a higher programme in the same area (postgraduate diploma or master's). Ask about the recognition policy when you enrol.

No prior qualification is required; you need an internet connection, a computer able to run the programme software and English sufficient to read technical standards.

Start dates are set by SEIUM's faculty for each intake. Our admissions team will confirm the next available date when you apply.

Keep exploring

Related programmes

See all in Civil, Rail & Smart Cities
Course610 $

Course in Redundancy Strategies for Urban Services

Online 300-hour course in Redundancy Strategies in Urban Services. 6 modules covering IEC 61078 Reliability block diagrams, IEC 61025 Fault tree analysis and ReliaSoft BlockSim. Assigned…

300 hOnlineCivil, Rail & Smart Cities
Course610 $

Course on Digital Inclusion and the Technological Divide in Cities

Online course of 300 hours in digital inclusion and the technology gap in cities: 6 modules covering the urban digital divide, digital accessibility under WCAG 2.2…

3 monthsOnlineCivil, Rail & Smart Cities
Course500 $

Course in Urban Planning for Extreme Climate Risks

Online 300-hour course in Urban Planning for Extreme Climate Risks. 6 modules covering Spain's Law 7/2021 on Climate Change and Energy Transition, the National Climate Change…

300 hOnlineCivil, Rail & Smart Cities
Airport Control Center Operation CourseEnrol
Related programmes

More in Civil, Rail & Smart Cities

Placemaking Course: Space Activation StrategiesView programme →Course on Integrating Tunnels with Urban Rail NetworksView programme →Course in Metropolitan Governance StrategiesView programme →Sustainable Tourism Course in Heritage CitiesView programme →Course on International Airport Regulations (EASA, FAA)View programme →Innovation Course in Desalination PlantsView programme →

All Civil, Rail & Smart Cities programmes → · How to apply · Fees & financing · Scholarships

Scroll to Top
SEIUM – Institute of Advanced Engineering
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.